Privacy Policy
Effective Date: September 20, 2026
TRENDOR PTE. LTD. ("Kitoo", "we", "us", or "our") values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share your information when you use the Kitoo application and related services (collectively, the "Services").
By using Kitoo, you acknowledge that you have read and understood this Privacy Policy.
1. Introduction
Kitoo is a social discovery platform designed to help people discover meaningful connections through personalized circles, shared interests, and authentic interactions.
We collect and process information to:
• Provide personalized discovery experiences
• Help users create profiles and connect with others
• Enable communication and social interactions
• Improve the quality and safety of our Services
This Privacy Policy explains what information we collect, how we use it, and your choices regarding your personal information.
2. Information We Collect
We collect information that you provide directly, information generated when you use Kitoo, and information from your device when necessary to provide our Services.
2.1 Account Information
When you create a Kitoo account, we may collect:
• Email address or phone number (if applicable)
• Nickname or username
• Date of birth and age information
• Gender information
• Account identifiers
This information helps us create and manage your account.
2.2 Profile Information
To help you express yourself and connect with others, you may provide information including:
• Profile photos
• Bio
• Interests and hobbies
• Vibe information
• Facets
• Open To preferences
• Relationship intentions
• Lifestyle preferences
This information helps other users understand you and allows Kitoo to create more relevant discovery experiences.
2.3 User Content
When you use Kitoo, you may create or share content, including:
• Moments
• Signals
• Connection Notes
• Roast Me content
• Photos and videos
• Messages
• Reactions and interactions
We collect and process this content to provide social features and enable communication between users.
2.4 Location Information
With your permission, Kitoo may collect location information from your device.
We use location information to:
• Recommend relevant circles
• Help you discover nearby people
• Improve personalized recommendations
You can manage location permissions through your device settings.
2.5 Device and Usage Information
We may automatically collect certain information when you use Kitoo, including:
• Device model
• Operating system
• App version
• Device identifiers
• Log information
• Usage activity
• Performance data
This information helps us maintain, improve, and secure our Services.
3. How We Use Your Information
We use the information we collect to provide, personalize, and improve Kitoo.
3.1 Personalized Discovery
Kitoo uses your profile information, interests, preferences, and activity to create personalized experiences, including:
• Generating personalized circles
• Recommending relevant users
• Improving discovery experiences
• Helping you find people who match your interests and intentions
3.2 Providing Social Features
We use your information to support Kitoo features, including:
• Creating and displaying profiles
• Sharing Moments and Signals
• Enabling reactions
• Supporting conversations
• Connecting users through shared interests
3.3 Improving Our Services
We may use information to:
• Understand how users interact with Kitoo
• Improve existing features
• Develop new experiences
• Fix technical issues
• Enhance overall user experience
3.4 Communication
We may use your information to send:
• Messages related to your account
• Notifications about interactions
• Updates about Kitoo features
• Important service announcements
You can manage notification preferences through your device settings.
4. How Your Information Is Shared
Kitoo does not sell your personal information.
We may share information only in the following situations:
4.1 Information Shared With Other Users
Kitoo is designed to help users discover and connect with each other.
Information you choose to add to your profile or share through Kitoo may be visible to other users, including:
• Profile information
• Photos
• Moments
• Signals
• Vibe and Facets
• Other content you choose to share
Please carefully consider what information you choose to make public or share with others.
4.2 Service Providers
We may share information with trusted third-party service providers that help us operate Kitoo, including:
• Cloud hosting providers
• Data storage providers
• Analytics services
• Customer support services
• Security providers
These providers are only permitted to process information necessary to provide services to Kitoo.
4.3 Legal Requirements
We may disclose information when required by law or when we believe disclosure is necessary to:
• Comply with legal obligations
• Protect the rights and safety of Kitoo, our users, or others
• Prevent fraud, abuse, or misuse of our Services
5. Messaging and Communication
Kitoo provides features that allow users to communicate and interact with each other through messages, reactions, and other social features.
5.1 Private Messages
When you communicate with other users through Kitoo, we process your messages to:
• Deliver messages between users
• Enable conversations and interactions
• Maintain reliable communication features
Your private conversations are only accessible to the users participating in the conversation.
5.2 Reactions and Interactions
Kitoo allows users to express interest and engage with others through features such as:
• Reactions
• Replies
• Comments
• Other interaction features
We collect and process these interactions to:
• Enable social connections
• Improve discovery experiences
• Provide relevant notifications
5.3 Shared Content in Conversations
Users may share content through conversations, including:
• Photos
• Videos
• Other content
You should carefully consider the information you choose to share with other users, as recipients may access or save information you send to them.
5.4 User Safety
We encourage users to communicate responsibly and respect other users.
If you encounter inappropriate behavior or content, you may report it through available reporting features or contact us.
6. Profile and Social Features
Kitoo is designed to help users discover and connect with others through shared interests, lifestyles, and intentions.
6.1 Profile Information
Your Kitoo profile may include information you choose to provide, such as:
• Profile photos
• Nickname
• Bio
• Interests
• Vibe
• Facets
• Open To preferences
• Relationship intentions
• Lifestyle information
This information helps other users understand who you are and helps Kitoo provide more personalized discovery experiences.
6.2 Personalized Circles
Kitoo creates personalized circles to help you discover relevant people and communities.
Your circles may be based on information such as:
• Profile information
• Interests and preferences
• Activity on Kitoo
• Content and interactions
These personalized circles help you discover people and experiences that match your interests and intentions.
6.3 User-Generated Content
Kitoo allows you to create and share content, including:
• Moments
• Signals
• Connection Notes
• Photos and videos
• Other content you choose to publish
Content you share may be visible to other users depending on the feature you use and your privacy settings.
6.4 Profile Visibility
Certain information may be displayed to other users to support discovery and connection, including:
• Profile details
• Shared interests
• Public content
• Social interactions
You are responsible for the information you choose to include in your profile and share on Kitoo.
7. Device Permissions
Kitoo may request access to certain device permissions to provide specific features and improve your experience.
You can manage or disable these permissions at any time through your device settings. Disabling certain permissions may affect some Kitoo features.
7.1 Location Permission
With your permission, Kitoo may access your location information to:
• Recommend relevant circles
• Help you discover nearby people
• Improve personalized discovery experiences
Kitoo does not access your location without your permission.
7.2 Camera Permission
With your permission, Kitoo may access your camera to:
• Take profile photos
• Capture Moments
• Create and share content
7.3 Photo Library Permission
With your permission, Kitoo may access your photo library to:
• Upload photos and videos
• Update your profile
• Share Moments and other content
Kitoo only accesses photos and videos that you choose to upload.
7.4 Microphone Permission
With your permission, Kitoo may access your microphone to:
• Record audio in videos
• Support voice-related features
7.5 Notification Permission
With your permission, Kitoo may send notifications to keep you updated about:
• New messages
• Reactions
• Circle updates
• Connection activities
You can manage notification preferences through your device settings.
8. Data Retention
Kitoo retains your personal information only for as long as necessary to provide our Services, maintain your account, comply with legal obligations, and protect the safety and integrity of our platform.
8.1 Account Information
We retain your account information while your Kitoo account remains active.
This includes:
• Profile information
• Account settings
• Preferences
• Connection-related information
8.2 User Content
Content you create or share on Kitoo, including:
• Photos
• Videos
• Moments
• Signals
• Connection Notes
• Other shared content
may be retained while your account remains active or until you choose to remove the content.
8.3 Deleted Information
When information is deleted, we take reasonable steps to remove it from our active systems.
Certain information may be retained when necessary for:
• Legal compliance
• Fraud prevention
• Security protection
• Resolving disputes
9. Account Deletion
You may request deletion of your Kitoo account at any time.
When you delete your account, we will take steps to remove or anonymize your personal information in accordance with applicable laws and our data retention practices.
9.1 How to Delete Your Account
You can delete your account through:
• Kitoo app settings
• Contacting us at hello@trdor.com
Before completing a deletion request, we may ask you to verify your identity to protect your account.
9.2 What Happens After Account Deletion
When your account is deleted:
• Your profile will no longer be visible to other users
• You will lose access to your Kitoo account and features
• Your personal information will be removed or anonymized where applicable
9.3 Information We May Retain
Certain information may be retained after account deletion when necessary for:
• Complying with legal obligations
• Preventing fraud or abuse
• Protecting the security of our Services
• Resolving disputes or enforcing agreements
10. Children's Privacy
Kitoo is intended for users who meet the minimum age requirements applicable in their location.
10.1 Age Requirements
You must meet the applicable minimum age requirement to create a Kitoo account and use our Services.
Kitoo does not knowingly collect personal information from children who are not permitted to use our Services.
10.2 Information From Children
If we become aware that we have collected personal information from a child in violation of applicable laws, we will take reasonable steps to:
• Remove the information
• Delete the related account when appropriate
• Prevent further collection of such information
10.3 Reporting Concerns
If you believe that a child has provided personal information to Kitoo, please contact us at:
hello@trdor.com
We will review the request and take appropriate action.
11. Data Security
Kitoo takes reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
11.1 Security Measures
We use appropriate security practices designed to protect your information, including:
• Access controls
• Secure data storage practices
• System monitoring
• Internal security procedures
11.2 Account Security
You are responsible for maintaining the security of your account.
You should:
• Keep your account credentials confidential
• Avoid sharing your account access with others
• Notify us if you believe your account has been compromised
11.3 Security Limitations
While we take reasonable steps to protect your information, no method of transmission or storage is completely secure.
We cannot guarantee absolute security of your personal information.
12. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
These rights may include the ability to access, update, delete, or manage your personal information.
12.1 Access Your Information
You may request information about the personal data we hold about you and how we process it.
12.2 Update Your Information
You may update or correct certain personal information through your Kitoo account settings or by contacting us.
12.3 Request Data Deletion
You may request deletion of your account and personal information.
For more information about deleting your account, please refer to our Account Deletion section.
12.4 Manage Permissions
You can manage certain permissions at any time through your device settings, including:
• Location
• Camera
• Photos
• Microphone
• Notifications
12.5 Contact Us About Privacy Requests
If you would like to exercise your privacy rights or have questions about how your information is handled, please contact us at:
hello@trdor.com
We may request verification of your identity before processing certain requests to protect your account and personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, privacy practices, or applicable legal requirements.
13.1 Updates to This Policy
When we make changes to this Privacy Policy, we will update the "Effective Date" shown at the top of this page.
13.2 Notification of Changes
Where required by applicable laws, we may notify you of significant changes through:
• In-app notifications
• Email communications
• Other appropriate methods
13.3 Continued Use of Kitoo
Your continued use of Kitoo after updates to this Privacy Policy means that you acknowledge the updated Privacy Policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
TRENDOR PTE. LTD.
Email:
hello@trdor.com
Effective Date: September 20, 2026